Multilingual teams built around your customers' languages
Red House Teams staffs business-level and native-speaking talent across [X]+ languages, so your home office and customer base always have support in the language that suits them best.
Helpful & Attentive
Why teams choose Red House Teams for multilingual support
Five things you get on every multi-language team we build for you.
Business-Level English Proficiency
Every team member communicates clearly and professionally in English as standard.
Business-Level Spanish Proficiency
English and Spanish support come as standard on every multi-language team.
Additional Language Support On Request
Our recruiters can add team members who speak virtually any other major global language.
Global Language Consulting
Guidance on which languages and coverage hours best match your customer base.
Cultural Fit, Not Just Translation
Team members bring cultural context, not just vocabulary, to every conversation.
The old way vs. the Red House Teams way
How it works
Language Needs Assessment
We map your customer base and home-office needs to the right languages and coverage hours.
Recruit Native & Business-Level Speakers
Our recruiting partners source talent that matches your requirements.
Train on Your Brand & Tools
New team members are trained on your brand voice, tools, and processes.
Launch & Monitor Coverage
Your multilingual team goes live, with ongoing check-ins to adjust coverage as you grow.
Our Guarantee
We want your clients and users to have support in the language that suits them best. Business-level English and Spanish support come as standard, and our recruiters can help you add team members who speak virtually any other major global language.
Frequently asked questions
Are your team members native speakers or business-level?
Both, depending on the role — English and Spanish support come business-level as standard, with native-speaker options available.
Can you provide 24/7 coverage?
Yes — coverage hours are built around your customer base's needs.
How do you handle cultural nuance, not just translation?
Team members bring lived cultural context, so tone and intent come through, not just literal words.
What's included
- Voice Support
- Chat & Email Multilingual Support
- Localization & QA
- Native-Speaker Staffing
- Cultural Training for In-House Teams