Multilingual teams built around your customers' languages

Red House Teams staffs business-level and native-speaking talent across [X]+ languages, so your home office and customer base always have support in the language that suits them best.

Helpful & Attentive

Speak every customer's language

Why teams choose Red House Teams for multilingual support

Five things you get on every multi-language team we build for you.

01

Business-Level English Proficiency

Every team member communicates clearly and professionally in English as standard.

02

Business-Level Spanish Proficiency

English and Spanish support come as standard on every multi-language team.

03

Additional Language Support On Request

Our recruiters can add team members who speak virtually any other major global language.

04

Global Language Consulting

Guidance on which languages and coverage hours best match your customer base.

05

Cultural Fit, Not Just Translation

Team members bring cultural context, not just vocabulary, to every conversation.

The old way vs. the Red House Teams way

The Old Way
The Red House Teams Way
Machine translation that loses nuance and tone.
Native and business-level speakers who communicate naturally.
Language coverage gaps outside business hours.
Coverage built around when your customers actually reach out.
Hiring and training multilingual staff market by market.
One recruiting partner staffing every language you need.
Uncertainty about cultural fit, not just vocabulary.
Team members who understand both the language and the culture behind it.

How it works

1

Language Needs Assessment

We map your customer base and home-office needs to the right languages and coverage hours.

2

Recruit Native & Business-Level Speakers

Our recruiting partners source talent that matches your requirements.

3

Train on Your Brand & Tools

New team members are trained on your brand voice, tools, and processes.

4

Launch & Monitor Coverage

Your multilingual team goes live, with ongoing check-ins to adjust coverage as you grow.

Our Guarantee

We want your clients and users to have support in the language that suits them best. Business-level English and Spanish support come as standard, and our recruiters can help you add team members who speak virtually any other major global language.

Frequently asked questions

Are your team members native speakers or business-level?

Both, depending on the role — English and Spanish support come business-level as standard, with native-speaker options available.

Can you provide 24/7 coverage?

Yes — coverage hours are built around your customer base's needs.

How do you handle cultural nuance, not just translation?

Team members bring lived cultural context, so tone and intent come through, not just literal words.

What's included

  • Voice Support
  • Chat & Email Multilingual Support
  • Localization & QA
  • Native-Speaker Staffing
  • Cultural Training for In-House Teams