Healthcare BPO
Your own billing and credentialing team — built, employed, and managed for you
Hospitals, medical groups, and billing companies use Red House Teams to build a dedicated revenue-cycle, credentialing, and cash-operations team in a lower-cost market — without opening a local entity, running payroll abroad, or losing control of the work. Every team is trained and quality-managed by Red House Med, our US medical billing practice.
Who this is for
If any of these sound like you, keep reading
Two ways to engage
Dedicated team, or dedicated team we run for you
Red House Teams offers two ways to structure your offshore business process outsourcing (BPO) team.
Option 1
Dedicated Team
We recruit, employ, pay, and house the team. You direct the work.
- Named billers, coders, credentialing specialists, and cash-posting staff assigned only to you
- Work inside your PM/EHR and your workflows
- You set priorities; we handle employment, compliance, equipment, HR, and retention
Option 2
Managed Team (BPO)
Same dedicated team, but we run it against agreed KPIs.
- Red House Med defines the workflows and quality standards
- We manage staff, performance targets, and reporting
- You receive outcomes and dashboards, not task lists
Most clients start with a Managed Team and move to Dedicated as they build internal leadership.
Scope
What your team can own
Any combination of the following functions, in your systems, on your workflows.
Revenue Cycle Management
Charge entry, claim submission, A/R follow-up, denial management, appeals.
Medical Coding
CPT/ICD-10 coding, chart audits, and coding compliance review. Certifications held: CPC, CCS.
Credentialing & Contracting
Provider enrollment, re-credentialing, payor contracting, EMR and payor portal enrollment.
Cash & Treasury Operations
Payment posting, cash application, reconciliation, refund processing, patient statements.
Front- and Back-Office Support
Eligibility verification, prior authorization, patient scheduling support.
Powered by Red House Med
Your team isn't learning healthcare on your account
Red House Teams' healthcare teams are trained, audited, and quality-managed by Red House Med, a US-based medical billing company serving across 50 states with 10 years of RCM, credentialing, and payor experience.
That means your team starts with Red House Med's playbooks, coding standards, and payor relationships on day one.
Learn about Red House Med →Pain points
The old way vs. the Red House Teams way
How it works
From scope to a running team in weeks
Scope
We map the roles you need (billers, coders, credentialers, cash ops) and the systems they'll work in.
Build
We recruit and vet candidates against Red House Med's standards; you interview and approve the final team.
Train & launch
Red House Med onboards the team on your workflows, payors, and PM/EHR. Compliance and access controls are in place before any PHI is touched.
Run & report
Your US-based account manager oversees performance. You receive reporting on claims, denials, A/R, and credentialing status.
Decision guide
Which Red House is right for you?
Not sure? Schedule a 1:1 and we'll route you to the right one — no pressure toward either.
FAQ
Frequently asked questions
Is this a billing company or a staffing company?
Both, by design. Red House Teams employs and manages your dedicated staff; Red House Med supplies the healthcare training and quality management. You get a team, not a vendor.
Where is the work performed?
Teams sit in our secure facility, with time-zone coverage aligned to your business hours. Account management is US-based.
How do you protect patient data?
We sign a BAA before any PHI is touched. Access follows a least-privilege model, endpoints are managed, and audit logs are retained. Facility and access certifications are shared under NDA.
Do you work in our practice management / EHR system?
Yes — the team works inside your system: Epic, Athenahealth, eClinicalWorks, Office Practicum, and Tebra, among others.
Let's Build That Global Team!
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